Information and Geographic Services
The Information and Geographic Services team supports all of the information technology used to provide services to the City of Mercer Island. The team is comprised of two primary components, Information Technology or IT, and Geographic Information Systems or GIS.
Information Technology efforts include helpdesk, equipment replacement cycle, network and server support, business application support, and technology related projects.
Most of the services that a City provides occur at a physical location. When someone applies for a building permit it is for a specific address or parcel. When someone calls 911 they are at a specific location. When a water or sewer pipe is installed it is in a specific place. All of the information about the different City services and their location is stored in a Geographic Information System so that the City knows where all of its assets are as well as where things are occurring now or have occurred in the past. This information is used to manage and improve the City's utilities, land use and development, emergency response, and more.
You can access this geographic information as well. Click Here to peruse the City's online map archive. You can also access our online mapping portal.