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Preparations Fully Underway for Recology October 1 Transition

Sept 5, 2019 - With September here, preparations are intensifying for the switch from current hauler (Republic Services) to Recology on October 1. Here's what residents can expect in the coming month...

For more information, call the Recology service center directly at 206-381-6980, or click on the links below:
  • New Curbside Cart Delivery Began Sept 2 - Residential customers will receive an automated call from Recology the day before their normal pick-up with instructions to leave carts out till 5:00pm throughout the month of September. Customers will not receive all of their new carts in the same week; it may take most of the month to complete the swap out. [Note: Republic Services will actually be emptying the new carts until the October 1 switchover to Recology.] More details here from Recology.

  • Welcome Packets Have Been Mailed to All Residential Accounts - This explains in great detail how to use your new Recology service, answer FAQ's, etc.

  • Map of Collection Days - This is now available online. About 30% of households will have a new collection day due to new routing efficiencies, starting October 1. These households will receive several reminders.

  • Modify Your Number of Compost Carts - One of the biggest changes starting October 1 is that compost/yard waste will be collected every week, not every other week, like today. This means that many residents may be able to reduce the number of compost carts they need. [Note: extra volumes of yard waste, like seasonal leaves/grass, can always be set out in paper bags for a small fee]. A compost cart modification letter will be mailed to all residential accounts starting Sept 6, or visit a simple webpage today to change your future compost service level; change will become effective Oct 1.
  • Multifamily and Commercial Accounts Will Receive Welcome Packets Mid-September - If you live in an apartment or condo building or own a business, Recology will contact the property manager to arrange a smooth transition, provide educational materials, explain service etc.


For more information or clarification, please contact Recology's phonebank directly at 206-381-6980 (Mon-Fri: 7:00am-7:00pm, and Sat-Sun: 8:00am-5:00pm), or visit the Recology Website:
www.recology.com/recology-cleanscapes/mercer-island

 





 

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